Privacy & Cookie Policy

Last Updated: 14th February, 2025

1. Introduction Welcome to Cellar Door London ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy and Cookie Policy explains how we collect, use, and share information when you visit our website cellardoor.london ("Website").

2. Information We Collect When you use our Website, we may collect and process the following types of information:

• Personal Data: Name, email address, phone number, and any other details you provide when contacting us or signing up for our services.
• Usage Data: Information about how you interact with our Website, including IP address, browser type, pages visited, and time spent on our site.
• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies (see Section 6 for details).

3. How We Use Your Information We use the collected data for the following purposes:

• To provide, operate, and maintain our Website.
• To improve user experience and optimize Website performance.
• To respond to inquiries and communicate with you.
• To analyse Website traffic and usage trends.
• To comply with legal and regulatory obligations under the UK GDPR and Data Protection Act 2018.

4. Legal Basis for Processing Personal Data Under the UK GDPR, we rely on the following legal bases for processing your data:

• Consent: Where you have provided clear consent for us to process your data for a specific purpose.
• Contractual Necessity: Where processing is necessary to fulfil a contract with you.
• Legal Obligation: Where we are required to process your data by law.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided your rights do not override these interests.

5. How We Share Your Information We do not sell or rent your personal data. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Website (e.g., hosting providers, analytics tools, marketing services).
• Legal Compliance: When required by law, regulatory authorities, or to protect our rights and interests.
• Business Transfers: In the event of a merger, sale, or acquisition of assets, your data may be transferred.

6. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Retention periods may vary based on legal, contractual, and business requirements.

7. Cookies & Tracking Technologies Our Website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us improve functionality and analyse usage. We use:

• Essential Cookies: Required for Website operation.
• Analytical Cookies: Help us understand user behaviour (e.g., Google Analytics).
• Marketing Cookies: Used for advertising and promotional purposes.

By using our Website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

8. Your Rights Under UK GDPR You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data where applicable.
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request transfer of your data to another organisation.
• Right to Object: Object to the processing of your data in certain circumstances.
• Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at angel@cellardoor.biz.

9. Data Security We implement appropriate technical and organisational measures to protect your data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legally approved mechanisms.

11. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any data.

12. Updates to This Policy We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us If you have any questions about this policy or how we handle your data, please contact us.